Refund Policy

30-Day Return Policy

You may request a return within 30 days after your order is delivered. To be eligible, the product must be unopened, unused, and in its original packaging, and you must provide your order number or proof of purchase.

To start a return, contact info@inflorebeauty.com before mailing any product. If your return is approved, we will provide return instructions. Returns sent without prior authorization may not be accepted.

Approved returns should be sent to:

INFLORE Returns
2307 E Artesia Blvd
Long Beach, CA 90805
United States

This address is for authorized returns only. It is not our legal or general customer-service address.

Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping. Original shipping charges, if any, are non-refundable.

Opened or Used Products

For hygiene and safety reasons, we cannot accept returns of opened or used cosmetics unless the product arrived damaged, defective, or incorrect, or unless applicable law requires otherwise.

Damaged, Defective, or Incorrect Items

Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact info@inflorebeauty.com within 7 days of delivery with your order number and clear photos of the product and shipping package. We will review the issue and provide a replacement or refund, as appropriate.

Exchanges

We do not process direct exchanges. The fastest option is to return an eligible item and place a new order after the return is approved.

Refunds

We will notify you after we receive and inspect the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the credit. If more than 15 business days have passed after approval, contact info@inflorebeauty.com.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after fulfillment begins. If an order has already shipped, the return rules above apply.

Contact

Questions about returns should be sent to info@inflorebeauty.com.